We try and process all returns as quickly as possible for you to get your refund, but please give us 7 days to process your return. Click hereto book your Virtual Style Consultation. If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. to fulfil your order - we require your identification, contact and payment information to enable the relevant Group company to enter into a contract with you and are unable to do so without this information (please note that your details may need to be passed to another company within the Group and/or a third party, such as one of our couriers or one of their customs clearance agents, in order for them to supply or deliver the product that you ordered and certain products will be processed and delivered direct from some of our supplier partners either as part of our drop ship model or market place offering ("Direct Supply"). . You have 28 days to return your order from the date it's delivered. Skip to content. We limit access to your personal data to those who have a genuine business need to access it. For items purchased online please contact, Adidas (UK) Limited, Pepper Road, Hazel Grove, Stockport, Cheshire, SK7 5SA, United Kingdom, RideMinded UK, Alexandra House, 36a Church Street, Chelmsford, Essex, CM2 7HY, Portmeirion, PMGUK Returns, Trentham Lakes South, Stanley Matthews Way, Stoke on Trent, Staffordshire, ST4 8GR, SDK Returns, PO BOX 8174, Reading, Berkshire, RG6 9PE, United Kingdom. Take 20% off full price styles using this Flannels discount code during the Friends & Family Event. Delivery & Collection Orders & Payments Our Services My Account Site Policies Returns & Refunds Contact Us Delivery Methods Delivery Options European Delivery Costs Rest of the World Delivery Costs Click and Collect Can't find what you're looking for? Read Customer Service Reviews of flannels.com - Trustpilot Your Loyalty Scheme account is managed through the Frasers Plus app, or you can obtain information about your account by contacting the Frasers Plus Customer Services team. For example, a functionality cookie will remember your username and language preferences next time you visit. There might be some exceptions where certain payment methods won't be available and certain items ordered from our Brand Partners may limit the methods of payment available for your order. Be sure to include any information about which item(s) you believe are missing, including what products you have already received from your order. To help us to prevent fraud, We may require documentation to verify a Customers details or may require a landline telephone number. If you're using a gift card and you don't spend the whole amount, the remaining balance will be stored on that gift card. Other tracking technologies, like web beacons, clear GIFs, page tags and web bugs, are used to understand how people are using our services and to target advertising.
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