A clip from Mastering QuickBooks Mad. Thank you. I resolved the issues and spoke to QBO Merchant services Rhoa whom ensure the funds that were release would be released this morning. I recently paid an invoice to [business name] from my business [business name]. You're correct that the way to fix it is bycreating a journal entryto assign the balances accurately. Here's how it works. ep QuickBooks Online, QuickBooks Self-Employed, QuickBooks ProAdvisor Program, QuickBooks Online Accountant, QuickBooks Desktop Account, QuickBooks Payments, Other Intuit Services. Dont forget to check out the rest of our QuickBooks Desktop Pro 101 Series to learn how to add a bank account, reconcile a bank account, enter credit card charges, enter a bill, enter credit card payments, and more. If you use PayPal, Square, or a similar payment processor, you are charged a certain percentage for each transaction you process. The Amex charges are often deposited separately from the other credit cards. When a customer pays for all services or products with their credit card, then all funds are deposited into the merchant account first. Let me make it up to you by making sure this gets investigated further. To reach them, you can refer to this article and proceed toQuickBooks Desktop with Paymentssection to get their most updated contact information:Contact Payments or Point of Sale Support. This answer doesn't address with my question. Select the suitable expense account inside the Account field. That is the account that we list when we create an invoice. (If there are several bank accounts, users must select the bank that the fees were withdrawn from.). Browse through the results and find one that works best for your business. QuickBooks Expert will help you navigate easily in a few minutes. To learn more about fixing issues with applying or receiving payments in QBDT, consider checking out this article:Resolve common issues when applying a payment towards an invoice. That said, someone from ourMerchant Services teamshould be in touch with you soon, or you can contact them to get an update about your account and determine what items may be outstanding. Double-check that your screen looks correct and that the total on the bottom right-hand corner appears correct. How would I download this payment from the merchant service? You are trusting that the merchant service provider and the banks are sending the correct information to you and all you are doing is making sure to record it correctly in QuickBooks. The downside is that it is not as precise as the brute force approach.
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