Designed for the modern home, our indoor and outdoor furniture and accessories enhance your way of life and bring unique character to your home. Am now told by a customer rep that the wait for replacement is 2 weeks but just opened email indicating the wait will be another month. There are a few theories. Basically a 5k sofa didnt last more than 8 months. International Orders They have my business now, which in the end is a huge win. Pottery Barn offers free shipping on most items when you shop online. Join our VIP list for inspiration, new arrivals & more. The cloth loops made for hooks (which is why I ordered them) fell off during the very first wash. NEVER was even used. I thought PB had quality products. ConsumerAffairs is not a government agency. NEVER BUY ANYTHING FROM PBTEEN. I kept calling and finally was told that I would receive the rest after 8 days. Shipping 174. Take a mental break with the newest Vox crossword, The fight to make it harder for landlords to evict their tenants. Generally, orders from Pottery Barn Kids are processed within 1-3 business days before being shipped out. I will take my business elsewhere next time. He wants to welcome people into his new home, but because its been half-empty, he hasnt felt comfortable showing it to friends and family. I received a confirmation email stating the estimated delivery date would be Jun 17-21. They are very responsive to questions and concerns, and they work hard to resolve any issues. Bought two very expensive wool rugs from them and they constantly snag in a home with 2 adults where they rarely get walked on. Thankfully I have since found a similar item, which I love, for >$500 less, at a locally-owned family business! I didnt get offered compensation but my couch did take 6 months to arrive. I got a $150 gift card when a sofa was delayed several months, but that was pre-covid. I am a 33 year old wife, mother, beauty professional, blogger, amateur chef, craft maven and DIYer, living in a small rural suburb outside of San Diego, California. I unsubscribe many times, but the emails keep coming. This is the slipcover for the missing piece of our furniture. I was told I would have to wait for a new one to be shipped.4 weeks later- nothing. I havent had nearly as many issues though with the non-customized products (eg I bought crib /dresser for first and it was the base model so no problems) and eventually bunk beds (and again no problems). The majority of the pots were used for storage or for cooking and were made of clay or stone. Now you'll always be in the loop on all the latest trends, styles and collabs. I have been sent the wrong item TWICE - both orders placed by PB associates - not me. I couldnt get settled. Ashley connected with other people in her new building and via Instagram who commiserated with her, as many of them had also had lackluster West Elm shopping experiences. The absolute worst. They said if vendor won't cancel I would have to wait for them to be delivered and then return them. The customer service manager said they would escalate this for expedited shipment. I need this crib for my soon to be born grandchild. However, our crib and dresser did take only about 2.5 months but yes they hold everything until its all available to bring to your house. If youre waiting on a Pottery Barn delivery, the best thing you can do is be patient. I then disputed the claim with the credit card company and temporarily received a refund.
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